1. How to start the business?
It’s up to you. If you want to sell offline, you can start selling to your family members, office mate, neighbours and friends. If you want to sell online, you can start with a blog (which is free mostly) or you can register for a website (dot com etc). Or if you are not interested with business, you can purchase them for your lovely kids.
2. Is there a minimum purchase?
No there isn't. However, we do change the term occasionally depending on the number of stock that we have at a certain time. Previously it was 3 and 5 pieces. We strongly suggest you to combine orders with your friends or family to enjoy bulk discount.
3. Can I get bulk discount?
Yes, if you purchase 20 pieces in a catalogue you are entitled to 10% discount. If you purchase 50 pieces in a catalogue, you are entitled to 20% discount.
4. Can I have a look at the item first?
If you wish to have a look at the items, you will need to contact us personally. We will have to arrange with our agent. However we do not guarantee or promise that you can look at the items. The decision is strictly confined to our agent consent.
5. Where are you located at? Are you in JB?
Our stock is in Shah Alam, Selangor. We are not in JB (Johor Bahru), despite the name of the blog. The blog is named JB Wholesale because we lived in JB before. We currently live in Sydney, Australia. Our agent who resides in Shah Alam is handling our stock.
6. How long can I reserve the items?
Due to bad experience we had with customers who reserved items and then went missing; we have decided that we will NOT reserve the items anymore. If you are interested with any of the items, kindly place an order straightaway.
7. How do I make an order?
E-mail to email@example.com to place you order. Indicate the code, size and quantity. We will try our best to reply to your e-mail as soon as possible. Once we have received your order, we will confirm your order and then we will issue you an invoice. The invoice indicates the details of your order, the total price which includes shipping and the payment method.
8. I want a specific size and design. Can you get them for me?
No. We only have what we have on the catalogue. We usually replenish our stock once a month, depending on demands and supply.
9. Do you ship internationally?
10. What is your payment method?
Currently we accept payment to Maybank only.
11. Why is your price cheaper than retail price?
Our price is cheaper because we have a good deal with our suppliers and we run the business online; which means we save on costs associated with a physical store. All of the items are made surplus, thus most of them are in good condition and high in quality. But because they are redundant to the manufacturer, these garments are then sold to suppliers and then to us. So we enjoy branded clothes at much affordable price than the retailers.
“We started this business because we realize that anyone can afford quality branded clothes regardless of your income. We personally clothed our little angel with these clothes. Some are in defects (label snipped etc), but at least they are still much cheaper than the ‘Reject Shop’ store J. Besides, these clothes have unique design and more durable. We are happy to make your kids look adorable too”.
Note: If you have any other questions, we would be happy to answer them.